Fallon Solutions Testimonials

Testimonials for Fallon Solutions

Below is some of the feedback we have received from our customers by email and webforms.

"I had my airconditioners service on 2 days by Nathan Dabicich. He was very friendly and polite. He cleaned up after himself, explained exactly what was entailed in the work that I needed and gave me some great tips about the best way to run my machines and new products that help prevent issues that I had. I was very happy with the service I received and the work completed.
Chris : )"

Christine

"I refer to the attached Job No. and wish to pass on my sincerest thank you to the technician (Jack 1919) who attended my property on 12 September 2016 and again today to sort out a drainage issue I was experiencing in my apartment.

It has been so refreshing to deal with such a professional and prompt service and I cannot thank the technicians enough for their assistance. I'm not overly educated when it comes to plumbing/electrical issues but I appreciated the explanation of the issue and the after-service of the technician today who attended, agreeing to liaise directly with my body corp for future reference.

I have recently passed on your business details to a friend who is the owner of a rental property and is looking for a reliable service.

Thank you again for the assistance - it has been most appreciated."

Andrea

"I wanted to take this opportunity to point out how impressed I was with Nathan who visited us to check our air conditioner on Friday 16/9/16. He was very helpful professional and friendly and in my view a great ambassador for Fallon."

Julian

My father and I were very happy with the drain work completed today and very happy with your employee Nicholas Stevenson - 1818 staff number. Nicholas was very pleasant to work, was very thorough, gave us helpful information and advice which we appreciated very much.

Shan (29/7/2015)

I just wanted to say how wonderful my experience was with your tradesmen. Greg the electrician was absolutely wonderful and way and beyond the call of duty and the man who performed the installation of the gas (his name escapes me at the moment) was equally helpful and super efficient. I would recommend your company to everyone. Thank for the great work and super service.

Victoria (28/7/2015)

Tom was the plumber who worked at my house at 14 Moffatt Place Edens Landing on Friday 24 July. I would just like to say what a fantastic professional job he did. Tom handled a difficult situation with the highest professionalism and we are very happy at this stage with the outcome. Once again thank you Tom.

Rhonda (27/7/2015)

Thanks for arranging the call out last night. Greg was efficient and courteous and imparted good knowledge as he went about effecting the repairs.

Vince (27/7/2015)

I should like to highly commend two of your service staff who recently attended a blocked toilet in my unit at Kangaroo Point.

David Gazelle was the initial response call. He had a difficult job just manoeuvring his vehicle into the underground car park, due to the equipment on his van roof. He had to use a tape measure to ensure clearance along a considerable distance to the available parking bay. He was very patient and polite to me during this cumbersome exercise. He spent some time testing and installing replacement parts. He was thorough and very pleasant to deal with.

Unfortunately, two days later the problem recurred. When I rang, the second call-out came the same day. This was Sam. He discovered that although David had quite rightly filled the cistern to the water mark shown, it apparently was not sufficient to provide a stronger flush.

I explained to Sam that, living alone with a life threatening health condition, I was anxious that the toilet system worked well at all times. Sam took some time, after he’d tested the system, to reassure me of the efficient, professional and ongoing service , saying, ‘Fallon is a big company and can be relied on with its service’. He actually shook my hand before leaving. Personal manners in a young man, plus his obvious loyalty to your company, highly impressed me.

Both these young men I would rate as an invaluable asset to your company. Your reputation certainly stood tall from the hands-on service and personal attitude of both of them. Please give them this feed back.

Your promotional package is very broad, detailed and well presented.

Thank you Sam , David and Fallon.

Diane (27/7/2015)

Joel Stone serviced our home aircon today.He was prompt,courteous,tidy and explained the process clearly.As a result I have been confident enough to join your Home Protection Plan.

John (27/7/2015)

Just letting you know ReeceTeerink has just left after fixing my hot water system. He was very proficient, professional and quick to locate the problem. As well, he was very courteous and friendly and I would have no hesitation in recommending Reece as a valued member of your team. Thank you.

Leonie (27/7/2015)

Hi just wanted to say we were very happy with Max Agius today- the BCC were being a big difficult about a proposed carport and requested a meeting onsite with a plumber to exactly locate the sewer connection - Max was efficient, accurate and concisely and professionally communicated all information to the BCC engineer. Many thanks, resolved such a big headache for us.

Cate (15/7/2015)

Thank you for your company's attention to customer service. The two plumbers, Blake and Lincoln, who have worked here installing my HWS and dishwasher, have been very pleasant and polite. They worked efficiently and left a clean site when they were finished.

Aleyne (7/7/2015)

We had Sam come to our house to change 8 tap washers, taps, shower rose, rain water tank outflow pipe etc.We were very happy with the work done by Sam.

Peter (6/7/2015)

James and Avneel were a breath of fresh air and were happy and courteous. James took great pains to explain what he was doing and what may need doing down the track. It was lovely to see such a cheery pair and they look like they enjoy their work.

Lori (6/7/2015)

Hi, just wanted to pass on my feedback re today's job (invoice no. 3753). Chris Exton and Zac were excellent - on-time, presented well, worked clean, and disposed of all rubbish etc. They also explained things very well, so I understood what they were doing at all time. Quality of workmanship is excellent. Thank you.

Ben (30/6/2015)

Our Thanks to Mark Savaille for the Coles Gift cards regarding replacement of the new Air Conditioner in the Lounge Room. Thank you Mark and Thank you Fallon Solutions for job well done!

Greg (1/7/2015)

We would like to express our thanks for a very professional job to David Weller. David worked non stop for a full day doing a number of various electrical jobs around the house. After he was complete he took the time to explain the work that he had performed and go through the routine inspections that we should perform ourselves from time to time. We couldn't be happier with the service we received.

Richard (29/6/2015)

Two points to note: 1. Peter was everything an employer and customer would want, I could not rate him highly in all aspects of his visit. Would be happy to provide further praise on request if there is a better forum. 2. Quote was provided up front and discussed with Peter, and no problem there, I do think the price set by your company was excessive however, I was just so impressed by Peter I wasn't going to seek another quote, so in a way it goes to show you only get what you pay for. I paid top dollar and I got top service from Peter, so I should not complain. :)

Arthur (24/6/2015)

I would like to supply some feedback about Chris. Chris came out to my house yesterday 22/06/2015 at around 3:30pm to fix a telephone plug. He called approximately 20 minutes before he arrived and was courteous while in my house. He offered an electrical inspection, which I declined. Although Chris did not have the part he needed to fix the telephone line, he did go and get it and was back in a few minutes - which I was fine with. The work was carried out promptly and efficiently. He offered to clean the area and wanted to make sure I was happy with the placing of the phone line box. Chris's service was exemplary. I would recomend Fallon to anyone needing a handy man. Chris is fantastic and you can only benefit by having him on your team. Thank you.

Tarynne (24/6/2015)

I just wanted to pass on my thanks to the team at Fallon who helped us with our new hotwater system this week. From David on the after hours number who reassured us that everything would be ok, to Kerry on reception at 7am who was ever so helpful and reorganised the day's schedule to fit us in, to Blake who installed the new system, was very informative and was only too happy to answer my ongoing questions. Well done team Fallon.

Kylie (19/6/2015)

Good morning, I just wanted to leave some feedback about your plumber/gas fitter Reece who worked at our property this morning. Without a doubt he has been one of the most courteous and professional tradesmen we've ever employed. He was prompt, skilled and efficient, offering us a good price and excellent workmanship. We had a very shonky gas hot water system and Reece has done a great job in installing a much safer system for us. Alex and I would like to say thank you for his excellent work and recommend him as a really great asset to your business.

Rachael (17/6/2015)

Many thanks for sending Sasha out to attend to our airconditioning needs. Not only was he an efficient technician but he had excellent interpersonal skills and explained all procedures extremely well, handing out informative brochures to assist and educate. I am feeling so much better informed and my understanding of what your company does is greater. He was prompt, well trained, enthusiastic and appeared to be a very happy employee. I was suitably impressed. Wednesday, 10th June, another of your technicians will install a Surge Protector, arranged by Sasha.

Ellen (5/6/2015)

Chris R provided excellent service, on time, courteous would not hesitate to use fallon solutions again or recommend.

Leonie (5/6/2015)

Hello. Just a quick email to let you know how happy I am with the service and efficiency I have again received from your company. Bruce installed our new antenna inside and out so quickly and professionally. I really do like dealing with your company! So easy and the follow up before installation and after is great. Please pass on my thanks to Bruce for the great work.

Helen (5/6/2015)

Just wanted to pass on my positive feedback regarding the services I have recently received from Fallon Solutions. Steve Hayes was the Plumbing who helped me sort thru some problems with taps in the bathroom and the kitchen. He also repaired the toilet. He resolved the issues promptly with a quotation provided prior to any repairs commencing. Other trades to attend promptly and professionally have been Air-conditioning ( the tradesman from Fallon was able to quickly solve a problem that another firm had been unable to fix) and handyman Denis Philips did an excellent ceiling repair job. Thank you Fallon Solutions.

Michelle (3/6/2015)

Joel Leslie did a professional Job for the following:

  1. Removed existing Rangehood and installed a new one;
  2. Supplied and installed a surge proctor in my switch board. He explained the need for this protection for my household appliances;
  3. Checked the wired in smoke alarms for a replacement date. To be replaces in 2020; and
  4. A general check of the electrical wiring.

I would like to express my satisfaction with Joel’s work and the others who have serviced my needs for Plumbers, Appliances, TV and cabling and electrical.

John (3/6/2015)

I am writing to provide feedback on the service provided by James Auriti when he came to our home to service our ducted air-conditioner and our split system air-conditioner on Tuesday 26th May 2015.
James provided excellent service. He is highly professional. He has a very pleasant personality. He is well-mannered and courteous. On the basis of the service received from James Auriti, we will certainly recommend Fallon Solutions to others.

Bill (27/05/2015)

Just a quick note please pass on my thanks to Chris. He was fantastic, he took time to explain the work he was undertaking and he did an amazing job.

Rachel from Annerley (26/05/2015)

Hello, I would like to say how wonderful your tradesmen have been this week. Chris Radcliffe ( washing machine), Nick ,sorry forgot Nicks last name,(electrician) Wayne Fallon ( handyman) and Paul Kirk (plumber).

I purchased the Platinum Plan thanks to Nicks advice and have already saved some money! They were all very professional and friendly , did great work and were a pleasure to do business with.

I have been a Fallon customer for a few years now and have never been disappointed with any work done. I hope you convey this message to your employees as they are a credit to Fallon.
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Sue from Ashgrove (22/05/2015)

Good Morning!

I just wanted to drop you a line to say how pleased I am to date with the work that Fallon Solutions has been undertaking for us.

To date, Fallon has:

  • Investigated and repaired a fault on a condensing dryer
  • Replaced pumps on a washing machine
  • Installed additional power outlets
  • Converted power outlets from 2 gang to 4 gang
  • Replaced faulty power outlets
  • Installed 10 down lights, with plugs and switching where needed
  • Installed an exhaust fan, with switching
  • Installed a surge protector in the fuse box

On most occasions, the electrician has been Greg Brown.

I am rarely impressed with the service provided by trades organisations (we’ve had poor service in the past) within Australia but I have to say that Fallon Solutions has changed my perspective.

The work undertaken, though not the cheapest, has been of the highest quality. The products supplied and installed are exceptional and I anticipate many years of good service from them. With regard to the electricians who have undertaken the work, they have been polite, helpful, knowledgeable and very respectful of our home and possessions whilst undertaking their work. They have always left our home in good order when they have finished.

Congratulations to Fallon Solutions!

I have no hesitation is recommending you to my friends, family and colleagues and look forward to a long association with you in the future.

Peter from Heritage Park (15/05/2015)

"Feedback: Mr Tony Simpson, a plumber employed by Fallons, was very knowledgeable and very helpful. He did a lot of work for us yesterday, 27 April, 2015. From what I saw, the work he did was of an excellent standard."

28/4/15

"We had 2 Smoke Alarms installed by Chris Fotinos on Thursday 23.04.2015. Chris was very helpful and conducted himself very professionally. The work he did was excellent and he cleaned up after himself.
He arrived on time and checked everything out and gave us some suggestions and good advice. I would highly recommend Chris to anyone that wants electrical work done through Fallons."

D. Constable (24/4/15)

"Nick proved to be an outstanding representative for your company. Your quick attention has always impressed me. I like the "one-stop" nature of your operation."

L. Mullen (24/4/15)

"Hello Please be advised ,the plumbing service by Blake this am was excellent Polite, courteous, effecient, asked if other plumbing problems needed checking thanks."

Raymond (13/4/15)

"Just a brief note to say that Chris Exton and offsider did a very neat and quick job this morning. Courteous and efficient thank you."

Wendy (13/4/15)

"Nothing but highest-order praise, across the board, for Fallon Solutions.
My recent and past experiences of Fallon Solutions have been, without exception, extraordinarily delightful and successful. In the last month there have been four occasions on which I’ve used Fallons for a variety of issues in an ageing house that’s not had the benefit of regular maintenance for the last 10 years or so. Most recently, I had a conjunction of five plumbing issues + one appliance issue + 3 air conditioner issues – Murphy’s Law distressingly in evidence.

A phone call to Rena at Fallons resulted in her being able to schedule all three services (plumbing, appliance repair and air conditioning) on the same day. Contact with Rena (both by phone and email) was polite, helpful, efficient and thorough. Her skill and professionalism at juggling appointments so that they fitted with my available times was very thoughtful and very much appreciated.

All three tradesmen phoned to advise they were on their way, arrived when they said they would and completed work in a professional, intelligent, considerate, friendly and efficient manner. I found the practice of listing the jobs to be done after inspection, and then the option to ‘accept’ or ‘decline’ each one, a refreshingly transparent and sensible approach.

Steve (plumber) arrived just after 7am (as per the appointment window I’d been given) and provided sterling service and advice not only about the five separate issues I’d flagged when I made the appointment, but also about several other questions I asked in relation to a planned bathroom renovation scheduled for later in the year. He resolved all of the issues that I’d ‘accepted’, and provided very practical and easily-understood advice about how I could manage a bathroom leak until the renovation. Steve was professional, friendly and confidence-inspiring. He finished about 9.30 (which included the time it took him to source and collect a part), just as the next scheduled tradesman was arriving.

Chris (washing machine repairer) arrived at around 9.30 (as per the appointment window I’d been given) and I was delighted to see him again, after he’d successfully repaired a dishwasher a couple of weeks earlier. He diagnosed the problem with a leaking (22 year-old but still effective) washing machine. I realised that parts for an appliance of that age were likely to be unavailable, and/or hard to source, and/or very expensive if they could be found, so I was expecting to be told that it would be impossible to repair the machine and that replacing it with a new appliance was the only option. Thanks to Chris’s knowledge, experience, skill and common-sense approach, that was not the case. He engineered a fix, had the parts with him to do it, and completed the job with no fuss or fanfare. The whole process took him about an hour, and he was friendly, informative and thoughtful throughout (as he had been during the earlier dishwasher repair).

Tyson (air conditioning technician) arrived just after 3pm (as per the appointment widow I’d been given) and proceeded to service two air-conditioners and diagnose and fix a problem with one of them, in a professional, efficient and thorough manner. I’d sent an email to Rena detailing the issues of all the jobs and it was clear that this information had been passed on to the tradesmen assigned the jobs, and that they’d read it, when Tyson said he already had a pretty good idea what the problem with one of the air-conditioners was from my description. (He was right.) He was friendly, thoughtful and gracious – the air-conditioners hadn’t been serviced for several years and were very dirty, but he didn’t complain or show displeasure in any way, just dealt with what must have been a reasonably unpleasant job at the end of a very hot day. He was finished around 5pm.

I am very grateful for the expertise and excellent service I’ve experienced from every tradesman and from office staff, and would have no hesitation at all, in recommending Fallons."

Sonya (30/03/2015)

"Hi I just wanted to say how pleased I am with the service I received this week from one of your electricians. He was extremely efficient, courteous and accommodating, and is a credit to your organisation. Thanks again!"

Josh (27/03/2015)

"We would like to let you know that your Plumber did an excellent job (toilets x 2, hot water system and Washing machine taps) yesterday. Today you have two Very happy customers."

Dennis & Fay Moore (27/03/2015)

Hello, I just had Blake over to fix my plumbing problem and even tho I gave a feedback that the service was great I wish to add Blake was an extremely nice and friendly person good at his job and I would recommend him to anyone to ask for him to service their requirements. it is few and far between when you find someone that is friendly and willing to give advise and Blake even got me to sign up on the Platinum plan with no selling he was good. I will definitely ask for Blake again when and if I require future plumming services again from Fallon.

Jim (20/03/2015)

I wish to express our satisfaction with the work done by Courtney and with the advice she provided for my son Simon who is moving into the apartment. Courtney was at all times appropriate in her manner and communication and carried out her tasks efficiently.
I also commend your company for employing young women in a traditionally male-dominated trade. Employers who provide a supportive work environment, and employees like Courtney, can provide valuable and effective role models for other young women wishing to enter trades. Well done.

Peter from Toowong (02/01/2014)

I would like to pass on my thanks to your company for the excellent service. Dealing with you has been a 'breath of fresh air'. The service was great, in particular the communication and information provided from end to end. And your Technician Chris Radcliffe is an absolute pleasure to do business with. He is polite and has great people skills, explains everything clearly and shows great workmanship and pride in his work.
Chris is an asset to your company and I wish more tradesmen were like him. Perhaps you should hire him out to train others!
Thanks again for the great end to end service. You will be the first company I call in future.

John from Taigum (29/01/2015)

I don't subscribe to any of your feedback sites so will provide you feedback on today's plumbing service today. After the excellent service provided previously by Blake Rimmington I asked for him again to install a new kitchen mixer tap. I met Blake at the front door while he was putting on his 'booties' to protect our floor, cute but appreciated. Blake once again was very courteous, professional and informative. He efficiently installed the mixer tap ensuring that every drip and splash had been cleaned up both inside and out of the kitchen sink cupboard. He also performed a quick check of all toilet cisterns he installed previously.

"Hi, I'd just like to comment on the excellent service we received from your company & Kris Wells on Monday. He was not only on time but was actually early, very friendly,professional, efficient & upfront with the problems with out Hotwater system. I would have no hesitation using your company again & would definitely recommend you to others. "

Brad from Redbank

"Yesterday we had Mike Thomas come to our home to fix a blocked toilet. This gentleman is an asset to your company.

Please thank him for the fantastic job he did and for the excellent customer service. We would ask for him again when we need a plumber and would highly recommend him. "

Loretta from Brisbane

"I just wanted to drop a line to say how wonderful Joel was in helping me get this blasted bathroom heater installed. He was so helpful and reliable in getting this sorted out I would have been crying by now if it wasnt for him! Sean then came out today and installed the heater for me and he was so lovely also. Thanks once again for a great team of professionals I can rely upon."

Cathy from Lutwyche

"The guys did an excellent job, and I was very pleased with the prompt response to our needs. Great service."

Peter from Port of Brisbane

"This is a “thank you” note for your excellent service when I recently had some work carried out because of the recent change to digital TV reception.

I called your office and arranged for one of your Service Technicians to attend, check things out and carry out the necessary work, I thought it would be a simple job of changing the TV aerial outlet point. But that was not to be the case, because when your Service Technician Tony arrived and checked it all out, he advised that because the TV aerial on the roof was a ribbon aerial, it would not work with digital.

Alternatives were to (1) replace the TV aerial and re-wire all flats, 0R,(2) install a small aerial with necessary cabling for my flat only, but I would need permission from the owner &/or agent to do so. I said I’d call the property manager, advise the situation and wait for an answer after discussion with the owner.

The property manager returned my call giving me permission to have my own little aerial at my cost. I therefore called Tony and advised same. He asked me to call your office, which I did and passed on the info so that they could arrange an installation date.

This was all carried out about a week later at which time Tony explained the work he'd be doing, carried out the installation, checked everything, made sure all was in working order and, hey presto, I had a TV again so that I could watch my favourite programmes on the regular channels (SBS, ABC and 7).

With excellent Service Technicians like Tony on your staff it's no wonder you’ve been in business for such a long time.

Keep up the good work guys (and girls, if there are any female Service Technicians).

Thank you, again. "

Jane from West End

"Compliments to your plumber Dave, who arrived on time, assessed the job, discussed the options with me and then proceeded to do a good job on time and efficiently. A personable young man who we would like to commend."

John from Ashgrove

"Thanks for the great service from Adrian today. I was extrenely happy and the dishwasher is now working perfectly."

Victoria from Brisbane

"I wanted to say a big thank you to Jade in your office and to Tony the electrician. Both were helpful and extremely professional in sorting out my electrical problem this week. Once again, thank you for the fantastic service I have always received from Fallons."

Michelle from Tarragindi

"Ray put a lot of thought into his work, discussed his ideas with me, was very helpful and had a great rapport. I am extremely happy and thought you should know."

Colleen from Mansfield

"Just wanted to say thanks we were very happy with Dave and Scott who came out to find our leak, they were friendly professional and on time, it was a pleasure to have them and they explained things along the way so I understood, thanks very much for all your help and I will certainly recommend you in the future."

Linda & Dallas from Ipswich

"Hi I just wanted to pass on my thanks for the work Reece did repairing our underground watermain last Friday. His professionalism and sheer bloody hard effort were much appreciated. he is an asset to your business."

Bill from Windsor

"I am disabled and often find it hard to get caring people to site for works. I just had Mark Hill out and was very happy with the service Mark provided. He was very thorough, courteous, helpful and cleaned up after himself. Please pass onto his supervisor that his perfromance today was exceptional."

Di from Brisbane

"Hi, Just wanted to pass on a compliment to Joel, who was your after hours electrician last night. We didn't end up having Joel come out, but his phone manner was exceptional. He was friendly and helpful. Top marks for Service, thank you."

Elizabeth from Mt Gravatt

"On behalf of the Redcliffe Tigers Australian Football Club, I would to thank you and your staff for completing the lighting works at our ground, thus enabling us to fixture football games at night.

The open and constant line of communication and efficient service you provided was of the highest order, which in turn, meant very little disruption to the training nights of our teams, even whilst you carried out the final lighting audits.

It would be our pleasure to recommend your services to any sporting clubs in need of new or upgraded lighting. Once again thank you for your excellent service. "

Denise from Redcliffe Tigers

Download the original letter!

"Laurel and I would like you to know that the services provided to us by your organisation are of an exceptionally high standard. Your reception has always kept us fully aware of when to expect your tradespeople on site, something I and nobody I have spoken to about the matter can recall as ever being in their lifetime of experiences.

Ben initially and then Ray Sinclair are two staff worthy of executive status. Ray assisted us enormously when he explained to our previous Electrical Company the faulty wiring issue as at that stage they were being abusive and less than kind to the young mans integrity. As Ray knows this was very stressfull to Laurel and I but as a result of his mature and calm assertion the matter has been accepted and paid for by that organisation. Your staff behaviour and efficiency are a huge credit to the business and us grateful customers.

Thank you"

John and Laurel from Zone Motors

"Thank you, thank you, thank you. What a professional service. From the time I made the online enquiry , confirmed the booking with Pam, to the time Michael and mark left. Everything was explained, they turned up ( which is hard enough to a plumber to actually get to your door these days) your team did what they said they were going to do, very efficiently and cleaned up after themselves. both guys were very courteous. I would definitely recommend your service, and the cost was reasonable."

Cath from Manly West

"I just wanted to thank you for the excellent service we received this morning from one of your team - Ben (#1639).

Ben has come out on several occasions to install power points, but also as we have had a series of problems with the connection on our phone service, and we've appreciated that Ben who has known the problem has been the technician each time.

Ben has always arrived earlier than the appointment, and phones beforehand to let us know he's on his way. He has a really friendly, outgoing and professional manner and we've appreciated his assistance and knowledge. He goes above and beyond to be helpful.

I'd be happy to recommend your company to anyone as your team always provide us with a quality service and arrives as scheduled every time."

Dawn from Brisbane

"We just wanted to thank Bruce (Job # 161990), for his great work the other day. His combination of professionalism, knowledge and customer service was greatly appreciated in helping us get the result that we wanted."

Simon & Deanne from Brisbane

"Hello there, I was amazed at your prompt service today. I only phoned this morning and the technician was here this afternoon. The technician, Glen, was very courteous , very professional and nothing was too much trouble. He explained everything that needed to be done and gave me my options, then proceeded to complete the job. He had a great attitude, and represented your company very professionally. I'm sure he's a great asset to your team. Thankyou for your wonderful service. Cheers!"

Deidre from Brisbane

"Hi, I just wanted to write and say how good I found the service (electrical) provided to me today. The service technician - Tony - was excellent; efficient, helpful and friendly. I will definitely use this company again. Thank you."

Faye from Hendra

"I wish to thank Jack and Simon who came to install my air conditioner this morning in my unit in Carina. They were friendly, helpful and hard working . Jack taught me about cleaning and servicing the air conditioner. I especially liked the attention they gave to keeping the unit clean and the garden tidy. I'm very happy with my new Mitsubishi machine. Thank you to April for her co-ordination in getting the job done on the right day, as promised by your rep Michael. I suffer from Multiple Sclerosis and heat can cause serious health problems. Air conditioning in Brisbane summers is an essential part of my life. Now I'm confident that I will be able to lead a more normal life this year."

Janis from Carina

"Thank you to Ben for sorting out the reception issues. Ben is lovely and went over and above when the furniture was moved and Ben cleaned up all the dust in his work area. VERY happy."

Norman from Morningside

"Your tradespeople attended promptly at 7.00am this morning and completed the installation of my new Dux Hot Water system in a timely and professional manner. I commend your plumber Scott and his apprentice David (I think) for their work ethic and courtesy. No cold shower tomorrow night for the family.
I will have no hesitation in recommending your services."

Owen from South Brisbane

"Just wanted to pass on my thanks for the professional service I've received from Fallon Services. I really appreciate how quick you were to get back to me with information on getting my ceiling fans and extra powerpoint installed, and Ray (hope I've got the right name!) arrived promptly, did a great job with the installation and was very good about suggesting different-priced options for proceeding with the work. Thanks again!"

Ruth from Brisbane

"I am not in the habit of providing feedback, good or bad but following my experience of your company today I felt compelled to write. "Nathan D" was an absolute credit to your company and as a result, when I need a plumber, electrician or someone to service my air conditioner in future, I will phone you first. Kind regards"

Neal from Brookfield

"I just wanted to pass on my thanks to you and your team for your prompt, coureous and professional services. We have had reason to call on you a few times (for our house in Sherwood, QLD) and every time the service has been terrific and great value for money. I hope you are able to identify the tradesmen who performed the services (as well as the admin staff) and direct this feedback to them as well. A good job deserves recognition. Many thanks"

John from Sherwood

"Tony -1466 We booked an electicity job for 3 August 2012 with your company. We would like to inform you about the high quality of Tony's work with special mention to his people skills. You can be proud to have employees like him. Kind regards"

Anna from Brisbane

"I would like to compliment Dan and your telephone staff for their excellent service. All have given me prompt and friendly help. Dan's work was quietly efficient and done with a cheerful attitude. The workmanship was excellent. Thank you Dan."

Colleen from Brisbane

"We want to thank you for the excellent Services done by your Handyman & Antenna installation Persons for doing a Great Job and being very Pleasant/Helpful."

Frank and Maurine from Chelmer

"Would like to thank your after hours electrician. I called him this morning (17th July), as we had tripped our fuse the previous evening and were unable to reset. He walked me through how to resolve the problem without requiring an on-site technician and we were really pleased with the outcome! Congratulation for the service level and care being provided, really happy to recommend you guys in the future due to this!"

Dean from Brisbane

"Thank you for promptly attending to repair of my elderly Mothers hot water system in New Farm today. Your service from initial contact (Pam) to repair (Aaron) was outstanding. We will definitely use your company again. Best regards."

Rick from Brisbane

"Hi. Mark came today to fix a gas leak from previous installer. What a quality job, thanks very much to Mark . regards."

Vern from Brisbane

" Just a quick note to say thanks for your exceptional service this morning in fixing my leaking tap. Great team effort: I called at 0828; You returned my call at 0850 instead of leaving me on hold; Plumber called at 0906 to say he was on his way; He arrived at 0915; Job done by 0928. Problem fixed in 1 hour. Customer very impressed. :-))"

Natalie from Brisbane

"Hi we had an electrician visit us yesterday the 19th of March. We were very impressed with her professionalism and quick service. We would definitely use your company again."

Briony from Brisbane

" Good morning, I just wanted to send a quick note of thanks for the work that was done at my home last week by Aaron and Sean. Their work and professionalism was very much appreciated. With thanks, Kate"

Kate from Brisbane

"I just wanted to let you know what a great experience we had with your company. We had 3 guys from 3 different services, Bruce, Data cabling, Joel, Electrician and Reece, Plumbing and gasfitting. All 3 were excellent tradesman. Efficient, arrived on time and did a beautiful job. We have had nothing but trouble with tradesman previously and were reluctant to call anyone to fix any of our problems. But from now on we will only be calling one place. Neil T Fallon Services. Thank You"

Fiona from Brisbane

"Hi, just a quick bit of feedback. Mike and his team installed a heat pump for us recently. I just want to give you some feedback on the excellence of his service. They were efficient, personable and nothing was too much trouble. We are very happy with product. Thanks for the service they provided. Can you please pass on to your manager and Mike."

Peter from Brisbane

"Good Morning, I would like to send through compliments to Jon and his team of plumbers who repaired my broken sewerage pipes on Wednesday. Jon and the team did an excellent job, and we all thought the excavator may cause damage to my driveway and to my stairs next to the driveway. However, at the end of the day everything was still intact and my the job was finished very well. The whole team was on time, and finished the job within the timeframes that were proposed. Please pass on my compliments to Jon and the team. Job well done. Very happy customer."

Dianne from Brisbane

"Please thank all your staff for a professional job completed on time in extremely bad weather conditions. Shane was very patient and polite in the way he worked with the tenants, this was one of my main concerns.

Scott can we discuss in the near future the on going 24 hour maintenance and emergency repair of the switchboard, with your company as the preferred contractor."

Steve from Bargain Box Fabrics, Capalaba

"Good day. I have been meaning to write to you for some time. On 10 October 2011 (Job No 125202) one of your electricians came out to fix a broken wall light. I cannot remember his name but he was very polite and efficient. In fact the whole process was efficient from the time I made the request until the job was completed the next day. I will certainly use Neil T Fallon Services again. Your service far exceeds other providers I have dealt with in the past. Many thanks."

Estrella from Brisbane

"I would just like to thank the guys that fitted our new hot water system 2/12/11 Job No. 130136. Both the plumbers and electricians, I think his name was Aaron, were brilliant. Thankyou for their great service."

Ruth from Brisbane

"Joel came to my house on the weekend and got my power back on and then returned yesterday to finish the job. Joel was very professional, turned up when he said he was going to and sorted the problem out quickly and efficiently. I had another electrical company out through the week for the same problem and they hadn’t fixed it properly. I will be using Fallon Services from now on."

Wendy from Brisbane

"I would just like to say, 'Thank You' - Your electrician Zac, arrived a little early for my 7.30am appointment - which was fabulous, (almost unheard of for a tradie!) and he was very pleasant & efficient. He replaced my bathroom ceiling exhaust/light & assisted with some questions all within a 1/2hr. I am most impressed. I trust you will pass on my thanx to Zac & acknowledge the asset he is to your company."

Robin from Camp Hill

"I just wanted to say thanks to Tony (1466) and David (1492) for the work done at our home today. They were prompt, friendly and very easy to deal with. They are a crdit to your company."

Julien from Brisbane

"I would like to acknowledge the good work, timely service and positive attitude of two of your company's staff who recently visited my home at South Brisbane. The first was Jane, an electrician (Job No. 128285) who completed some work on the 14th November. The second was David a plumber (Job No. 129805) who completed his task earlier today. They were each very pleasant young workers whose manner and professionalism reflected very well on your company. Could you please ensure that these comments are noted on their respective personnel records."

Sue from South Brisbane

"Hello, Just wanted to give some positive feedback. I had Dave M provide a quote Job No 106623 and when the guy came to install the HWS (maybe another Dave.. not sure of his name) I emphasised to him the two things that were important to me. That the HWS fitted better into the cupboard and that they were careful of the new carpet! I received a follow up call in the afternoon after the installation to check on invoicing details and I got the comment from Dave that the HWS was all good, fitted in the cupboard and there are no marks on the carpet. Excellent! Great customer service. He remebered what was important to me. I will be back with my next plumbing/ electrical issue. Please feedback to the workers concerned with my job."  

Marian from Brisbane

"My family and I wanted to thank you and your team at Fallon for the wonderful way you conduct your business from the first point of contact through to the finished product which is of the highest standard. We are very impressed with your Sales staff especially David who did the Initial quote and not only assisted us in choosing the right product for the job but gave us a number of great options.

I would also like to commend your Technical officer Mark who was very professional and did a first class job from choice of product to Installation.

Please thank all your staff who kept us well informed they are very helpful and impressed us with their friendly attitude and great service.

I wouldn't hesitate in recommending your company to anyone especially my family and friends. This is the second time we have purchased an Air conditioner from your company and we commend you and your team for a job well done on both occasions. "

Jon & Rose - Brisbane

"I would like to express my gratitude and appreciation for the friendly service provide at my residence today by your staff member Tony. Tony presented himself as a knowledgeable and competent electrical professional.

He was professional and courteous at all times. I particularly appreciated Tony taking the time to explain aspects of the job. I wish Tony well with his career at Neil T Fallon."

P Doherty - Brisbane

"I recently had some work carried out at my unit by Wayne and the team. I must say that all 3 Techs were courteous, polite, professional, neat and quick at their job. I could not praise them highly enough. Can you please pass onto management and let them know what a great team they have. "

Sam- Kingston

"I would like to let you know that Darrell was very polite and efficient and nothing was too much trouble. I felt like I was in very capable hands" 

Jackie from Pullenvale

"Just a quick not to let you know that Denes Dudas was very friendly and an efficient worker and showed up on time. I have been most pleased with Fallon Services and would like to congratulate Denes for a job well done." 

John - Job 128840

"I recently had my air conditioner fixed by a Fallon technician and service was excellent. Thank you. So much so that I would now like a quote for some repairs to my bathroom....."

Glenda from West End

"We would like to give some positive feedback in regards to one of your Electricians, Zack (unsure of last name), that did some work at our house yesterday morning (7.30am). We found Zack to be highly professional, efficient and very knowledgeable. He was also friendly and offered valuable advice. We will definitely be asking for Zack for any future electrical work at our home. Cheers" 

J Walden & D Vidulich- Brisbane

"We thank Tony for his understanding and thoughtfullness of my parent in laws who are 93 and 91 on his advise about their electrical fault Also his advise on how to rectify the problem so they have one less thing at their age to think about. Thank you Fallons for sending Tony who was very prompt attending that morning."

K.& M at Stafford Heights

"My name is Brent Muir and over the last month I have had to use your company's plumbing section twice. Not so good news for me. The first instance "Craig" attended and on the more recent occasion today Craig attended with David. I would like to recommend Craig for employee of the month or what ever recognition your company has for employees.

As you would be aware the public has a tendency to be cautious of tradesman. In both instances Craig has portrayed himself and your company as being honest and efficient. The first call to our home was for a faulty hot water service. Craig explained to me that the problem was a small brass fitting and he quickly sourced the part and replaced it. A less scrupulous trades company may have taken advantage of us but not your guys or Craig. Today was a leaking pipe. David and craig called 30 mins out and found the problem straight away. Once again honest efficient service.

So in summing up we have already recommended your company to our friends in the area already and will continue to do so. Craig is a great representative of what I hope you have within your company. Thanks and let’s hope it’s a while before we require your services again."  

Brett, PARKINSON

"We would like to say thanks to Fallon Services for the electrical repair and replacement services that they provided to the Brisbane Ferry Wharves reconstruction project. The Brisbane City Council set very ambitious timelines that you were able to assist us to meet. It was a pleasure working with your team and the result has been a credit to your company."

Mal, Waterway Constructions

"I would like to compliment both your service area and especially your Technician Tony 1466 (Invoice no. 135975). I rang up at 8.00 am on Monday morning and very shortly afterwards Tony was at my place, quickly identified the problem and just as quickly had power restored.

He explained in an easy to understand way what had occurred and gave advice on other aspects of how to ensure a ‘short’ can be prevented. He also explained the other services your company provides.

Overall I am very impressed. I have your fridge magnet and I will make sure I will call again if I have any future problems."

D.Webber from Nundah

"I want to express my gratitude and thank you all very much for a Stirling job at Harris Scarfe Morayfield. It would not have come together without your input. "

John (Managing director) from Brisbane

"Mark, just a quick note to pass on my thanks for a job well done at Rocklea State School, both Scott Sinclair and Scott Bait conducted themselves in a professional manner and it was very much appreciated due to the difficult conditions and tight time frames, also in regards to my MUR Programs where Wayne Currie has for as long as we have contracted Fallon’s for our Electrical works has been my first point of call has always conducted himself and his staff in the same manner."

Steve from Brisbane (Q Build)

"I would just like to thank you, Chris, Craig and all the Neil T. Fallon staff for the great job done on re-wiring my mothers house. Chris finished off fitting the last fitting today and we did a test on the generator, with all OK. I have ordered a new stove, after the old one was condemned by the plumber, and will be in touch to arrange the connection when it arrives. "  

Dave from Brisbane 

"Thankyou Fallon Services for the changeover of the light fittings. I found the entire process stress free and easy. From the moment I rang, the call centre was extremely helpful in booking in a suitable time. Living on my own I have had trouble with other companies, trying to book in appointments around my busy schedule.

Joel arrived on time and was very helpful, polite and conducted the job extremely well. I am very happy with the job that was done and I am more than happy to use your company in future. Not only that but I will be advising all my friends, family and co-workers to do the same! Thanks Again"

Erin from Brisbane

"Well mission accomplished and air is in. Thanks very much for all your help and support. I was very pleased with Michael who came out and did the original service. He was efficient, polite and gave me all the necessary information so I could make and informed decision regarding the replacement of the unit. Mark and Ryan came and did the installation yesterday and I was very pleased with the way they carried out the work. They couldn't do enough to help me and were both extremely polite. I will have no hesitation in referring Fallon to any of my friends or family who require electrical services. When my bedroom air conditioner throws a claw i will know where to go to have it replaced.

Once again, thanks very much and if you can forward this email on to your boss I would like him to know how happy I am with the service."

Lyndell from Brisbane

"I am writing to you to commend one of your employees, plumber Brendan, who performed various duties at my home on March 23rd.  This young man was willing to tackle the several tasks I required- happily, promptly and efficiently.  HOW REFRESHING! Nothing was a bother or a problem.  Congratulation on having such a competent trades person on your staff"

Helen from Pullenvale

"I am writing to inform you of the wonderful service I received from you employee Mr Matt Mc Fettridge.  Matt came to the property on a few occasions and both times he was friendly and professional under at times very frustrating conditions. I just wanted to let you know he is a very valuable employee"

Gwenda from Fig Tree Pocket

"Dear Chris,You are a champion. Peter has our air-con up and running. Everyone here said to send a big thank you to you. Without you & the team at Fallons, we would have been sweating away in our office for the next 2 weeks.It is sincerely appreciated that you gave us such special attention."

Shane - Allen and Lee Real Estate Agent

"I would like commend your team member Brendan Prestan on a great job he did for me. His customer service was exceptional and he is a credit to your business. I will definitely be using the range of services you offer for all future activities I have planned. If you could please pass on my thanks to your management team on a great job he did i would be grateful."

Shannon from Brisbane

I would like to thank you for sending Brian to attend an after hourscall out on Wednesday night at Carlow street. Needless to say we were extremely tense and concerned about the leak from the slab and the inconvenience to our neighbours. Brian was great ...kept us calm and informed us fully of what was happening and what needed to happen. He us a real asset to your business and we will remember him for future work. A great communicator. Well dine Brian and thank you.

Kerry from Brisbane

Just wanted to give the four guys who have been doing work at our house a pat on the back. We have had prompt, informative, efficient and friendly service from each one of them. Their diligence and attention to detail have made it a pleasure to do business with Fallon - in fact my husband is even using your company for his business needs too. It is hard to find reliable and honest workmen sometimes and using your services has been the best decision we have made. Two names escape me but could you pass on our thanks to all four of your guys (Tony and Eric are the two I remember :)) for the work done at XX View Street.

Susan from Wooloowin

I want to express my thanks for the work carried out by Peter and Mark, who installed my ceiling fans. Mark and Peter brought a high degree of care and quality to their work. Additionally, they were both courteous and considerate. In today’s world, where these qualities are often noticeably lacking, it is encouraging to see that quality and work satisfaction still count. I also want to mention the courtesy and efficiency with which Lisa organized everything so quickly. On the three occasions on which I have spoken with her, Lisa has consistently been helpful, friendly and effective. Please accept and convey my thanks to all involved.

Vivien from Ascot

"I am calling to compliment David and Adam on the work they did on this job, excellent work and very professional team. Many thanks on a job well done."

Mrs Storer from Brisbane

"I have telephoned Fallon Services to let your owners and customers know that I would like to compliment Brett Forrest & Chris Exton for there work they did at her house , they were the nicest workmen I've had my her house & is referring all her friends to Fallon. "

Anne-Marie from Brisbane

"This is just a quick email to pass on our satisfaction the work Brian did with our down and storm water pipes. He did a great job. Can we have him for all future jobs please? Thanks "

Anne from Brisbane

"Hello I had work done today at two homes in The Gap and your staff were amazing. The lady on the phone (sorry I didn't catch her name) was very courteous and friendly. Reece who completed the job was polite and gave me absolute confidence in his ability to do our repairs in a cost effective and timely manner. Even though I had my doubts in our own fittings. Thanks Reece - great job. I only phoned your company mid morning and had both home repairs completed by the afternoon. I will have no hesitation in recommending your firm to my friends and work colleagues. Thank you very much."

Kathleen - The Gap

just wanted to pass on a big thank you to your guy Nathan and his apprentice. I believe he started on annual leave today and yet he was at our office at 1:30AM this morning doing a difficult job for us.

His knowledge and professionalism has been really terrific. Please let him know we appreciate it.

David from Racing Qld- Sandgate

Our company has on two occasions needed to use your services for Air Conditioning. On both occasions we dealt with Charles who was professional, courteous and listened to what we needed and offered suggestions. The work was completed on time and all mess was cleaned up. The 2 Air Conditioner installers arrived on time and did not leave the job until it was finished. They were very professional. Please pass on my thanks to Charles and his team, we could not have asked for a better service.

John from Brisbane

I was very impressed with Brett from your company and his work ethics. He was very thorough and explained things so that I understood the problem. You should be very happy to have such a pleasant, polite, efficient tradesperson working for you. I am also very happy with the prompt service. I will also recommend your service to any friends who are looking for trade work.

Barbara from New Farm

Thank you for your prompt and efficient service, particularly to Amy, for going to all the trouble to answer our questions, much appreciated.

Warren from Kallangur

Very impressed with work Garreth did – he was on time, quick, professional and very impressive. He also advised me of all of your other services

Shirley from Auchenflower

I would like to place on record my appreciation of the manner in which I was treated by your technician Wayne. He was courteous and never mad me feel like a “dill” which is rare these days.

Carmel from Chandler

I was very pleased with the service I got from your technician Matthew. He was courteous, polite and helpful. Thank you.

Anthea from Yeronga

I had a washing machine repair to be done and when I rang was surprised to find out it could be done on the same day as I rang. He arrived on time, was well presented and very polite. This was only exceeded by his work performance. He explained things clearly and worked very efficiently. Even paying for the work was hassle free. I would like to congratulate you and your company’s performance once again.

Kelly from Drewvale

I would like to commend you aerial technician Brett for his work at my house. He was a model of diligence and detail.

Tom from West End

This email is to congratulate you on your staff members Matt and Scott for out-standing service I received recently for reconnection of my stereo gear. Nothing was too much trouble for either guy and they were very efficient and professional in their dealings with me and their work was exemplary.You should be proud of both Matt and Scott.

Ronald from Moorooka

I wanted to provide my thanks and commendations to the three people I had contact with during my purchase and installation of a hot water system. Chris provided good honest and helpful information in the office. Brendon the Plumber was very polite and an efficient young man. David was also very polite and efficient and provided extra advice and was pleasant to talk to. All are a credit to your business and certainly would be my first call for further electrical work.

Ross from Wynnum

I was very impressed with Robin. He was very helpful, very efficient and extremely courteous. I was very impressed with his whole attitude and demeanour and his work was very professional.

Alan from Hope Island

Just want to say how lucky you are to have people like Peter and Mark working for you. They are both very kind and helpful to your customers. I was very happy to have them work in my unit.

J. M. from Ascot

I was very impressed with Peter and Mark who were very well mannered, professional and smooth operators and want to give credit where credit is due.

Mr. Mc from Ascot

I am very impressed with plumbing work done by Harley. He is a real credit to your company.

Phillipa from Ormeau

Just a quick note to say it was a pleasure doing business with your company today. Mick was well presented and polite and seemed like nothing would be too much trouble. I look forward to doing more business with your company.

Sarah from Bowns Plains

Very impressed with work Garreth did today. He was on time, professional, quick and very impressive.

Shirley from Brisbane

I just want to thank you for sending out Wayne today. He was excellent and a great credit to your organization. My husband tells me he went beyond the call of duty. It was a very good experience and we will certainly be recommending your company to others.

Julia from Coomera Waters

We want to say a big thank you to Matt who installed our sound system. He was so efficient, patient and a thorough gentleman. We will in future always deal with your company and will recommend your services to our friends and anyone who has need of your services.

Thor from Brisbane

Fantastic, Thanks! Can you pass on to Phil and the boys that the club is very pleased with the job they've done. We now have a fantastic asset for the local community.

We will recommend Fallon's to other clubs and the BCC when getting training lights work done.

Jerry- Oxley Football Club

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