Our Main Service Regions

safe hands
NO TOUCH
TRADEPERSON VISIT

Your health and safety matters most. For
peace of mind our services are 'No Touch'.

Find out more..
 search
safe hands
COVID SAFE
Our Services Handy Hints Reviews About Us Contact Us

Fallon Solutions Complaints

Our complaint handling procedure

As you would expect of any professional company, Fallon Solutions have well-trained people who can help you with any complaints or questions about our services.

Fallon Tradesperson

We take customer complaints seriously

We guarantee to take your call during normal business hours and if it is a simple matter our service centre staff will resolve the issue for you immediately. If the complaint needs a bit more detailed handling or some research or a return visit, our customer service team will log the complaint in our portal and then coordinate with the trades team and work out how we can handle your complaint as efficiently as possible. The complaint will be tracked and our aim is to resolve the issue as soon as possible.

One of the factors that has allowed Fallon Solutions to grow by 1500% over the last decade is that 98% of our customers say they will use us again, 75% of our bookings are for people who have used us before, we have strong growth from customer referrals, we receive over 1000 online five star reviews each year and we take complaints seriously.

Fallon Solutions Van

Fallon Solutions Feedback

We are very interested in all feedback, both negative and positive, and the management team meet regularly to see how we can use the feedback for continuous improvement.

Please contact us today on 07 3846 3666 and have ready the job number please or email us on resolutions@fallonsolutions.com.au.

4.4

Customer Rating

4.4
Based on 2860 reviews

Book a Tradie

Mention WEB40 when you make your booking and we'll take $40 off your next job.

Fallon Solutions Reviews

  • Plumber The gap

    Keith
    05-10-2021
    5

    Just had Josh B around to clear a very root-blocked drain and was very happy with the way it went. Everything well explained, done in a reasonable ...

  • Plumber, Electrician, Hot Water Thornlands

    Debra henry
    05-10-2021
    5

    Fallon Solutions really have it covered. From the staff at the end of the phone to the tradespeople who attend the premises they are all polite, h...

  • Electrician, Electrical Safety, Safety Switch, LED lighting Clayfield

    Anthony
    05-10-2021
    5

    The electrician who attended did an excellent job. He found many issues that he was able to attend to promptly. I feel that my property is safe aga...

  • Electrician 4217

    M ray
    05-10-2021
    4

    David and Michelle were great.

  • Electrician, Smoke Alarms Coorparoo

    Cathy ferguson
    05-10-2021
    5

    Wanted to say thank you to Cam Sullivan for the great service.

Word Of Mouth Awards
Product Review Electrician Award Product Review Plumber Award

Handy Hints Videos

Some of our videos showing you handy hints to save you money around your home.

featured_image
featured_image
featured_image
featured_image
featured_image
featured_image
featured_image
featured_image
featured_image
featured_image
See All Videos

Our Qualifications

Customer Rating

4.9