Our Main Service Regions

Our Services Our Offers Handy Hints Reviews About Us Contact Us

Backflow Prevention

Backflow prevention device installation & servicing

Fallon Solutions are experienced licensed plumbers that specialise in installing backflow prevention devices. Backflow prevention devices ensure that there isn't any reverse flow of contaminated water from your property into the local water supply system and in Queensland, you are required by law to have one.

Backflow Prevention Enquiry

  • Job Details
  • Contact Details
  • Submit
What trade service do you require?*

Please select services

Please fill the field

When did you want this service?*

Please fill all the field

Your details

This field is required

Please enter valid email address.

Please enter valid phone number.

This field is required.

This field is required.

Please fill all address

We only service Queensland

To finalise your booking please hit submit. Our customer service team will send you a confirmation email otherwise will make contact if more details are required. Thank you for booking with us.

What is backflow?

Australia has some of the cleanest water in the world, which we use for drinking, cooking and cleaning without any qualms about potentially getting sick. This is in part thanks to the regulations that we have in place for backflow prevention.

To ensure that the water in your home stays clean and healthy, it is important to have a backflow prevention device installed by an experienced plumber as this prevents contaminated water from flowing into our drinking water supply.

Backflow is water that reverses its flow and travels backwards into our pipes after a property has used it. There are 2 reasons why backflow occurs: back pressure and back siphonage.

Back pressure happens when the downstream water pressure rises above that of the supply pressure and can be due to elevation, pumps or combination of other factors.

Back siphonage occurs when a large amount of water is taken from the mains for example, when a pipe bursts or when firefighters use the mains supply to put out a fire. The vast amount of water taken can form a vacuum in the system which can cause the water to flow back the wrong way.

Do I need a backflow prevention device?

All properties that are connected to the main water supply must, by law, have a site containment backflow prevention device installed.

Examples of potential sources of contamination:

  • Irrigation
  • Fire hose reel
  • Swimming pool
  • Ornamental pond
  • Vehicle or bin washing bay
  • Air conditioning tower
  • Water outlet near to pollutants, grease traps or chemicals

You will need to install a backflow prevention device if any of the following potential sources of contamination apply to your property:

  • Irrigation system
  • Fire system
  • Dishwasher
  • Smart toilet
  • Bidet toilet
  • Wash bays
  • Spa
  • Rain tank connected to the property
  • Commercial or industrial equipment

Levels of hazards

Every property that is connected to the main water supply is evaluated for the level of hazard present. These ratings are determined Under AS/NZS 3500.1 and are as follows:

Low level hazard - any condition, device or practice in which connection with the water supply system could constitute a nuisance but not endanger health or cause injury

Medium level hazard - any condition, device or practice in which connection with the water supply system could endanger health

High level hazard - any condition, device or practice in which connection with the water supply system has the potential to cause death

The level of risk ascertained will determine the level of hazard which equates to the type of backflow device that you will need to have installed.

Types of backflow devices

Single check valve

A single check valve (SCV) is basically a 1-way valve that prevents backflow.

Double check valve

Double check valves (DC) are used for low hazard conditions. If the pressure at your property becomes greater than that in the mains, 2 check valves close to stop the water flowing backwards.

Reduced pressure zone

A reduced pressure zone (RPZ) consists of 2 independent check valves that stop the water flowing backwards. RPZ provides the highest level of protection for your water supply and therefore tends to be used for high level hazards. It works like the DCV but also has a relief valve that opens if both the main check valves fail.

Dual check valve

A dual check valve (DCV) backflow preventer is similar to the DC device however, the DCV device cannot be tested and repaired so you will not be able to tell when it is damaged or about to fail. The DCV does not need to be registered or tested annually (as it cannot).

AS/NZS 3500.1:2003 provides information about the backflow prevention devices for particular applications.

Double Check Valve Backflow Preventer

Backflow device owner's responsibilities

SCV, DC and RPZ are all testable backflow preventers and must be tested annually by a licensed plumber. The owner’s responsibilities for these devices are as follows:

  • Have all devices installed by a licensed plumber
  • Register the device with the council by providing a copy of the initial test report
  • Have it tested by a licensed plumber annually
  • Ensure that there is adequate access to devices for testing and maintenance

The QLD government charges a backflow prevention device annual registration fee of $71 and after initial installation, you must have the device tested by an accredited backflow prevention device tester annually.

Toilet bidets and backflow prevention

Toilet bidets and smart toilets are becoming increasingly popular with many options now available on the market. But there are regulations involved to avoid backflow.

A toilet bidet, or douche, must comply with AS/NZS 3500 Part 1 Water Services Clause 12.2.3.

This states that a douche outlet installed at least 25mm above the overflow level of the pan, at any position, does not require a backflow device.

If the douche outlet is less than 25mm above the overflow level of the pan, at any position, a ‘high hazard’ backflow prevention device must be installed. This device must comply with AS/NZS 2845.1 or AS 2845.2.

Your local backflow prevention professionals

For the very best in backflow prevention solutions throughout Brisbane, the Sunshine Coast, Logan, Ipswich, and the Gold Coast contact our team on 1300 054 488.


How to fix a leaking tap
When it comes to a leaking tap in your home or office, it can become a real nuisance, real quick. From the noise to the waste of water (and everything else a leaking tap offers), it becomes almost impossible to ignore, so it's best to address them sooner rather than later (and your wallet will al...
The dangers of flexi hoses
Up to 1500 litres of water per hour could leak into your home from a single burst hose! Nobody wants their house to be flooded, but it could happen to you if an old flexible hose bursts under your sink. Luckily, the plumbing team at Fallon Solutions provide clients with a free check with every jo...
What is a Water Efficiency Certificate?
When it comes to getting your home ready to rent out, there are a huge variety of aspects to consider. From rental amounts to property managers to ensure the property is safe to lease, the list is endless and can seem a little overwhelming at times. So, to make things a little easier we thought ...

For more in depth plumbing information visit our Plumbing Information page


Find out more...
Air Conditioning
Word Of Mouth Awards
Product Review Electrician Award Product Review Plumber Award Product Review Electrician Award Product Review Plumber Award

Book a Tradie

Mention WEB40* when you make your booking and we'll take $40 off your next job.
* Find out more..

Book NOW
Fallon Electrician and Van

Handy Hints Videos

Some of our videos showing you handy hints to save you money around your home.

Fallon Cares - Queensland Koala Society
How to pick the right type of LED downlights
How a solar hot water timer can save you money
Is your TV antenna causing TV reception issues?
What are solar batteries good for?
How does a solar inverter work?
Insinkerator: Insink Garbage Disposal
Carpentry services that are commonly needed when moving into a new house
The simple access control solution for your home
The benefits of a mesh WiFi system
See All Videos

Our Qualifications

Customer Rating