"I'd just like to say that the plumber who did this job, I think his name was Mitch, is such a great asset to your company. He was very professional, friendly, and explained the work thoroughly. He was one of the best tradespeople we've had contact with. and it was a pleasure dealing with him. Can you pass this feedback on to management please."
Thanks Julie and yes it was Mitch. We'll pass it onto him.
